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Research and Evaluation

With our extensive network of researchers, we offer customized research and evaluation services for a variety of sectors. While we can accommodate diverse research needs, we specialize in research on training, eLearning, and digital transformation.

Our services

Research Formats

We conduct and deliver research in various formats including literature reviews, environmental scans, market research reports, conference publications, papers, and VIA presentations.

Research Completed

We’ve completed research in the following areas:

  • Best practices and trends in digital learning for post-secondary institutions
  • Online community design and development best practices
  • Instructional design best practices for online course development
  • eLearning trends and areas for improvement
  • Digital readiness in pharma
    • Literature review and environmental scans in support of the Council for Continuing Professional Education (CCPE) Digital Readiness Benchmark Study
  • Patient engagement in Canadian Pharma
    • Literature review and environmental scans in support of the Council for Continuing Professional Education (CCPE) Benchmark Study
  • Best practices and tips for developing and delivering software training
  • Strategies to create more engaging face-to-face training
  • Existing training and best practices for real estate education
  • Best practices for driver education training, specifically for new learners and fleet drivers
Our services


Why is it so important to evaluate learning? Because it can provide an accurate picture of what is working well, what gaps exist, what needs to be prioritized, and even what resources you should invest in for future improvements.

The key to good evaluation is using the right methods and asking the right questions. We offer the following services that can be customized based on your needs, resources, budget, and timelines:

  • Prepare an evaluation strategy to assess learning
  • Conduct a needs assessment
  • Prepare and administer surveys (online and/or paper-based)
  • Prepare and conduct focus groups
  • Prepare and conduct interviews
  • Conduct usability testing
  • Evaluate participant satisfaction with an existing or new program using the Kirkpatrick Model
  • Prepare a report summarizing results of the evaluation and recommendations
  • Present evaluation results to stakeholders
  • Write a publication on research findings

We’d love to hear from you!

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